Please do not worry when your tracking number has not been updated yet. Usually, tracking information refreshes upon reaching the next facility, and it commonly takes 7-10 business days for shipping carriers to scan your package. We'll promptly notify you via email if anything unusual occurs with your package.
If you've received our shipped-out notification, rest assured that your order is already with our internal shipping partner. The tracking status might be shown as "Pre-shipment" while the package is being transferred to USPS/ your local shipping courier. The tracking will be updated once your package arrives at the USPS/ local shipping carrier's sorting center.
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