How can I modify my order?

Modified on Fri, 23 Aug, 2024 at 11:37 AM

Please follow the instructions below:


Step 1: Track your order. Click "Track Order" on our website, and fill in the order number and your email address to track your order.


Step 2: At the order tracking page, you can modify the design by clicking on "Edit personalized". After finishing the modification, click "Save personalization" to update the design.


If you are unable to do it, please click "Edit order" at the bottom, we will assist you via email.


Please note that your order is only eligible to be modified within 4 hours of placing the order. After that time, the order is locked for processing and can no longer be modified.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article